I. Information We Collect

• Identity Information:Such as your name, date of birth, gender.
• Contact Information:Such as email address, phone number, mailing address.
• Identification Information:Such as government-issued ID numbers, passport numbers, driver’s license information (where applicable).
• Payment Information:Such as bank account numbers, payment methods, cryptocurrency wallet addresses.

• Usage Data:Includes information about your interactions with our website and Services, such as browsing behavior, usage patterns, and pages visited.
• Device Information:Includes information such as device type, operating system, browser type, IP address, and geolocation data.
• Cookies:We use cookies and similar technologies to collect non-personal information to enhance our user experience.

• Payment Information:Bank account or third-party payment processor information.
• Identification Information:Information obtained from third-party identity verification services.

II. How We Use Your Information

• Account Management:To create, manage, and maintain your account on our platform.
• Transaction Processing:To process payments, transfers, and cryptocurrency-related transactions.
• Customer Support:To assist you with technical support and address inquiries or issues you may have.
• Service Improvements:To analyze usage and improve the functionality and performance of our platform.

• Preventing Fraud and Unauthorized Access:We use your information to monitor and prevent fraud, identity theft, and unauthorized access to your account.
• Transaction Monitoring:To detect and block suspicious or fraudulent transactions.

• KYC/AML Compliance:To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Legal Requests:To comply with legal obligations or respond to legal requests from authorities, courts, or regulatory bodies.

III. Sharing and Disclosure of Information

• Payment Processors:To complete payment and financial transactions.
• Identity Verification and KYC Service Providers:To verify your identity and comply with regulatory requirements.
• Customer Support Providers:To provide customer support services.

• Comply with a legal obligation:To comply with a legal obligation.
• Protect and defend our rights or property:To protect and defend our rights or property.
• Prevent fraud or investigate possible wrongdoing:To prevent fraud or investigate possible wrongdoing.

IV. Data Storage and Protection

V. Your Rights

• Right of Access and Correction:You have the right to request a copy of the personal information we hold about you and to request that any inaccurate or incomplete data be corrected.
• Right to Deletion:In certain circumstances, you can request that we delete your personal information, particularly when it is no longer necessary for the purposes for which it was collected.
• Right to Object and Restrict Processing:You have the right to object to or restrict the processing of your personal information, particularly where we process it based on legitimate interests.
• Data Portability:You have the right to request your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider, where applicable.
• Right to Lodge a Complaint:If you have concerns about our processing of your personal data, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

VI. Children’s Privacy

VII. Changes to this Privacy Policy

VIII. Contact Us

• Email: [email protected]
• Telegram: @BitLinkPay